Everything a store needs.
Nothing it doesn't.

A fast, hosted storefront on your own kartlo.app address

Hosted Storefront · Theme Gallery · Mobile-First Pages · SEO and Sharing · Custom Pages · Password and Accounts

• Hosted Storefront. Launch on yourstore.kartlo.app straight away, or connect your own domain.
• Theme Gallery. Pick a ready-made theme and make it yours.
• Mobile-First Pages. Every theme is responsive, so your store looks right on any screen.
• SEO and Sharing. Search listings, clean URLs and link previews for every product.
• Custom Pages. About, FAQ and policy pages without touching code.
• Password and Accounts. Hide the store behind a password before launch, and let shoppers sign in to see their orders.

Visual storefront editing without a developer

Live Canvas · Brand Controls · Section Library · Media Library · Save and Make Live · Per-Page Layouts

• Live Canvas. Edit sections on the page and see the storefront change as you go.
• Brand Controls. Colours, fonts, header and footer applied across the whole store.
• Section Library. Heroes, product rows, banners, video, countdowns and more, arranged freely.
• Media Library. Upload once and reuse your photos everywhere.
• Save and Make Live. Save drafts freely and make a design live when it is ready.
• Per-Page Layouts. Home, collection, product, cart and content pages each get their own design.

Built in for the Gulf, not bolted on

Arabic Desk · Arabic Storefront · Right to Left · AED Formatting · Phone App in Arabic · Arabic Accounting

• Arabic Desk. Each team member runs the dashboard in Arabic or English from their profile.
• Arabic Storefront. Checkout, cart and account text in Arabic or English, one language per store.
• Right to Left. Layouts mirror for Arabic, with an Arabic font where the theme has none.
• AED Formatting. Prices such as AED 1,234,567.89 with Western digits in both languages.
• Phone App in Arabic. The Kartlo phone app speaks Arabic and English too.
• Arabic Accounting. The Accounting app ships a UAE chart of accounts with Arabic names.

From checkout to delivered, tracked in one flow

Order Timeline · Order Chat · Manual and Draft Orders · Returns and Refunds · Abandoned Carts · Order Emails

• Order Timeline. Every order carries its history: payments, notes and status changes.
• Order Chat. Buyers message you on their order and you reply from the dashboard.
• Manual and Draft Orders. Take phone and chat orders by hand, and turn CRM quotes into orders.
• Returns and Refunds. Approve returns, receive items back into stock and record full or partial refunds.
• Abandoned Carts. See who left at checkout and send them a reminder. On Pro, Kartlo emails it for you.
• Order Emails. Confirmation, shipped, delivered, cancelled and refund emails, sent for you.

Your own gateway, cash on delivery, 0% Kartlo fee

Your Own Gateway · Cash on Delivery · Pay Later · Gift Cards at Checkout · Card Disputes · 0% Kartlo Fee

• Your Own Gateway. Connect Tap, Ziina, Mamo, Telr, Paymob, N-Genius, PayTabs, Checkout.com or Stripe.
• Cash on Delivery. Buyers pay the courier. Where required, they confirm their phone with a one-time code first.
• Pay Later. Offer Tamara instalments at checkout.
• Gift Cards at Checkout. Shoppers spend gift card balances on their order.
• Card Disputes. Stripe disputes show on the order with their status.
• 0% Kartlo Fee. Kartlo takes nothing from your sales; only your gateway charges its own fee.

Zones, rates and a courier you can book from the order

Delivery Zones · Free Delivery Over · Local Pickup · Quiqup Connection · Tracking · Rate Tester

• Delivery Zones. Countries, regions and postcodes, each with its own rates.
• Free Delivery Over. Free delivery above an order amount you set.
• Local Pickup. Let buyers collect from your shop.
• Quiqup Connection. Book a Quiqup pickup from the order and print the label.
• Tracking. Add a tracking number for any courier; Quiqup updates the order status for you.
• Rate Tester. Try any address to see which rates a buyer gets.

Variants, media and AI help to list faster

Draft From a Photo · Fill Details with AI · Variants & Options · Rich Media · Collections and Labels · Import

• Draft From a Photo. AI writes the title, description, category, tags and a price estimate from one photo.
• Fill Details with AI. In the New product form, AI fills the empty fields. One credit each; 100 free per store.
• Variants & Options. Sizes, colours and materials with per-variant price and stock.
• Rich Media. Photos, videos and 3D models on product pages.
• Collections and Labels. Manual or rule-based collections, and badges such as New arrival or Limited.
• Import. Bring products in from a spreadsheet.

Stock you can trust, from supplier to shelf

Stock Levels · Purchase Orders · Suppliers · Stock Counts · Transfers · Low-Stock Warnings

• Stock Levels. Available, committed and incoming stock for every item.
• Purchase Orders. Order from your suppliers and receive stock against the order.
• Suppliers. Keep supplier details and link their bills to purchase orders.
• Stock Counts. Counting sessions that show the difference before you apply it.
• Transfers. Send stock between your stores and receive it at the other end.
• Low-Stock Warnings. Items below their reorder point show on your desk.

Codes with the rules you need

Three Kinds · Products or Collections · Who Can Use It · Several Codes · Redemptions · Edit and Archive

• Three Kinds. Percentage off, amount off or free delivery, with a minimum order.
• Products or Collections. Limit a code to the items it should discount.
• Who Can Use It. Specific customers, a segment, once per customer or first order only.
• Several Codes. One discount, many codes, each with its own use count.
• Redemptions. Every order that used a code, with the amount saved.
• Edit and Archive. Change a discount later, pause it, or archive it with its history kept.

Profiles, segments and business buyers

Customer Profiles · Segments · B2B Companies · Newsletter Subscribers · Marketing Consent · Import & Export

• Customer Profiles. Contact details, order history and notes in one view.
• Segments. Group customers by rules, then email them or give them a code.
• B2B Companies. Business buyers with locations, contacts and payment terms.
• Newsletter Subscribers. Collect sign-ups on your store and export the list.
• Marketing Consent. Track who agreed to hear from you.
• Import & Export. Bring customer lists in from CSV and take them out anytime.

A desktop-style workspace for running your stores

App Windows · Launchpad & Search · Multi-Store · Staff Roles · Kartlo Support · Dark Mode

• App Windows. Open orders, products and customers side by side like a desktop.
• Launchpad & Search. Jump to any module or record with ⌘K.
• Multi-Store. Run several stores under one organization and switch in a click.
• Staff Roles. View, create, edit and delete rights per area, per team member.
• Kartlo Support. Support tickets with photos and screen recordings, answered in the app.
• Dark Mode. Easy on the eyes for long days.

Android on Google Play now. iPhone and Huawei coming soon

Order Alerts · Run the Store · Photo to Product · Stockroom Tools · Open a Store · Three Stores

• Order Alerts. A notification for every new order, straight to the order.
• Run the Store. Orders, products, stock and customers with the same data as the web.
• Photo to Product. Take a photo and let AI draft the listing.
• Stockroom Tools. Scan barcodes, count stock and receive purchase orders.
• Open a Store. Create a store from the phone on the free Launch plan.
• Three Stores. On Google Play now; coming to the App Store and Huawei AppGallery.

Know what you are owed and what you owe

Receivables · Payables · Expense Tracking · Payments and Credit Notes · Export · Per-Store Money

• Receivables. Unpaid orders and invoices grouped by age, with customer statements.
• Payables. Supplier bills and expenses to pay, grouped by age.
• Expense Tracking. Record costs by category, paid now or payable later.
• Payments and Credit Notes. Record a payment or raise a credit note on any open item.
• Export. Statements and lists export to CSV, Excel or PDF.
• Per-Store Money. Every store keeps its own figures.

Decisions from data, not gut feel

Sales Dashboard · Sales Breakdown · Best Sellers · Customer Insights · Live View · Orders by Source

• Sales Dashboard. Total sales, orders and average order value for any period.
• Sales Breakdown. Gross sales, discounts, refunds, shipping and taxes, line by line.
• Best Sellers. Sales by product, by channel and by payment method.
• Customer Insights. New and returning customers, top customers and cohort retention.
• Live View. Visitors, carts and orders on your store right now.
• Orders by Source. Which social app or link brought each order, with Social Sales Channels.

Optional paid apps, one price for all your stores

CRM · Quotes and Payment Links · Accounting for the UAE · E-invoicing · Social Sales Channels · Feeds Kept Fresh

• CRM. Pipeline, deals, activities, automations and lead forms on real order data.
• Quotes and Payment Links. Send a quote from a deal; it is won when the customer pays.
• Accounting for the UAE. Double-entry books with 5% VAT, the VAT 201 return and TRN on invoices.
• E-invoicing. PINT AE e-invoices for the UAE mandate, being rolled out.
• Social Sales Channels. Product feeds for Meta, TikTok Shop and Google Shopping.
• Feeds Kept Fresh. Feeds refresh every 15 minutes, one row per variant.