Kartlo documentation
Everything you need to run a store on Kartlo: setting up, adding products, taking orders and payments, shipping, and the apps in Kartlo Apps. Use the search box to jump to any topic.
Getting started
Open your store, find your way around your desk and the phone app, and set up your team and plan.
Products
Add products and variants, organise them in collections, and manage stock across locations.
Orders
Follow an order from checkout to delivery, turn quotes into orders, take payments, and handle returns and refunds.
Customers
Customer accounts, segments, business buyers and marketing.
Discounts
Create discount codes for a percentage off, an amount off or free delivery, limit them to products, collections or customers, and see every redemption.
Online store
Themes, Design Studio, pages, menus, your domain and how your store appears when shared.
Payments
Accept cards with Stripe, your own payment gateway, or cash on delivery.
Shipping and delivery
Set where you deliver, what shoppers pay, local pickup branches and courier connections.
Markets and languages
See where you sell, choose your storefront language, and set your store currency, timezone and regional formats.
Arabic and English
Run your desk in Arabic or English, choose the language your storefront speaks, and see how right-to-left layout and AED prices work.
Taxes
Set the tax rates your storefront charges by country and region, and whether your prices already include tax.
Analytics and Live View
Sales and traffic reports, who is on your store right now, and reports by email.
Settings
A tour of every Settings section in Kartlo: what each one controls, whether it applies to your organization or one store, and where to learn more.
Security
Keep your Kartlo account and store safe: passwords, two-step authentication, signed-in devices, idle sign-out, backups, the audit trail, and resetting or deleting your account.
Developers
Connect your own apps with API keys, get signed webhooks when orders, products, customers or stock change, and build a headless storefront.
Kartlo Apps
Paid apps that add features to your stores: CRM, Accounting for the UAE and Social Sales Channels.