Social Sales Channels
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Social Sales Channels is a paid app from Kartlo Apps. It puts your products in front of shoppers on the big social and shopping platforms, keeps prices and stock in sync, and tells you which channel each order came from. Every sale still happens on your own Kartlo storefront, so the order, payment and customer stay in your desk.
What the app includes#
| Feature | What it does |
|---|---|
| Product feeds | Private links that Meta, Google and TikTok read on a schedule to list your products. See Product feeds. |
| Connect guides | Step-by-step instructions for each channel, right next to each link. |
| Share product | A share panel on every product with a ready caption, network buttons and post and story images. |
| Post to your accounts | Connect your Facebook Page, Instagram, Telegram channel and more, then post or schedule a product from its Share panel. See Post to your social accounts. |
| Share buttons on your store | Share buttons that shoppers can use on your product pages and in the menu. |
| Orders by source | Orders and sales for the last 30 days, grouped by where the shopper came from. |
| Make new links | Replace your feed links at any time if one was shared by mistake. |
Install the app#
To add Social Sales Channels to your store:
- Open Kartlo Apps from your desk.
- Find Social Sales Channels under Sales channels and open it to see what it includes.
- Choose a plan and complete the purchase.
- Open SettingsSales channels to get your feed links.
If you open SettingsSales channels without the app, you see what the app does and a Get Social Sales Channels button that takes you to Kartlo Apps.
The Sales channels screen#
SettingsSales channels is where you run the app. It has three parts:
- One card per channel: Meta: Facebook, Instagram and WhatsApp, Google Shopping and TikTok. Each card has your private feed link, a Copy button and How to connect steps. See Product feeds and Connect guides.
- A Make new links button to replace all your feed links at once.
- Orders by source, last 30 days. See Orders by source.
Share products from your desk#
To share a product:
- Open the product from Products.
- Click Share, next to View in store. The Share product panel opens.
- Edit the Caption if you like. It starts with the product title, price and store name.
- Under Share to, click a network: WhatsApp, Facebook, X, Telegram, Pinterest, LinkedIn or email. Or click Copy caption and Copy link and paste them anywhere.
Every shared link is tagged with the network it was shared to, so the order shows where the shopper came from.
Instagram, TikTok and Stories#
Instagram has no share link, so the panel gives you images to post yourself. Under Instagram, TikTok and Stories, download the Post 1080 x 1080 image or the Story 1080 x 1920 image, post it from the app and paste the caption. Put the product link in your bio or on a link sticker in your Story.
On a phone that supports it, click Share image and caption from this phone to send the image and caption straight to the app of your choice.
Share buttons on your storefront#
With the app installed, you can show share buttons to shoppers. Turn them on in the Design Studio:
- Show share button in the product details section puts a share button on each product page. It is on by default.
- Show share button in the header's Mobile menu settings adds a share button for your whole store to the mobile menu. It is off by default.
On a phone, the button opens the phone's own share sheet, which covers Instagram, Snapchat and TikTok messages. On a computer, it opens a menu of networks and Copy link.
See Design Studio.
If the subscription lapses#
If your Social Sales Channels subscription is no longer active, Sales channels shows a notice. Your feed links keep working but list no products until you renew in Kartlo Apps, so the channels stop showing your items. You cannot make new links until you renew.
Link previews still work on every plan: when anyone shares a product link, WhatsApp, Facebook and others show the photo, title and price. See SEO and sharing.