Getting started
Open your store, find your way around your desk and the phone app, and set up your team and plan.
Create your store
Sign up for Kartlo, choose your plan, then follow the guided setup until your store is open to shoppers.
Your desk
Find your way around myDesk: the home screen, app shortcuts, the Launchpad, windows, the taskbar and search.
The Kartlo phone app
Run your store from your phone: orders, products, stock and customers, new order alerts, and AI product drafts from the camera. Coming to the App Store and Google Play.
Stores and organizations
Run several storefronts from one Kartlo account: add stores, switch between them, choose a main store and understand what belongs to the organization.
Plans and billing
Choose and change your Kartlo plan, watch your usage, manage your card and invoices, use discount codes and buy add-ons or AI credits.
AI credits
How AI credits work in Kartlo: each store has its own credits, what uses them, what happens when a call fails, and how to read the usage report.
Team and permissions
Invite your team, give each person a role, control which stores they can reach, and deactivate people who leave.
Getting help
Open a support ticket with the Kartlo team, attach files or a screen recording, and follow the replies from your desk.