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  1. Documentation
  2. Kartlo Apps
  3. CRM
  4. Import and export deals

Import and export deals

On this page
  • Import deals
  • Columns you can import
  • Export deals
  • See also

Requires the CRM app

This feature is part of the paid CRM app. Add it to your store from Kartlo Apps in your desk.

Moving from a spreadsheet or another CRM? Import your open deals in one go. You can also export any list of deals at any time.

Import deals#

  1. Open CRM › Pipeline in Board view and click Import.
  2. Download the template if you need one, then upload your CSV or Excel file.
  3. Match your columns to Kartlo fields. Kartlo suggests matches from the column names.
  4. Check the preview. Rows with problems are listed with the reason.
  5. Click Import.

The button shows for anyone allowed to add deals. One file can hold up to 10,000 rows.

Columns you can import#

ColumnNotes
Deal titleRequired. Up to 200 characters.
Customer email or Customer phoneAt least one is required. Matched to an existing customer; a new customer is created when there is no match.
Customer first name and last nameUsed when a new customer is created.
Pipeline and StageMatched by name. Leave Pipeline empty for your default pipeline, and Stage empty for its first stage.
ValueIn your store currency. Thousands separators, a currency code and Arabic digits are fine, for example AED 1,234.50 or 1,234,567.89.
Probability %A number from 0 to 100.
Expected closeA date written YYYY-MM-DD, for example 2026-12-15. Dates that do not exist, such as 2026-02-31, are refused.
Owner emailThe email of someone on your team. Leave it empty to own the deals yourself. Giving deals to others needs the CRM team permission; without it you can only put your own email.
SourceFor example referral. Left as import when the source is not one Kartlo knows.
TagsSeveral values separated by commas, up to 20.

Note

Customers are matched on email first, then phone, so the same person is never added twice.

Export deals#

Filter the list the way you want, in the board or the table, then click Export and pick CSV or Excel. The file has the deal, customer, email, phone, company, pipeline, stage, value, currency, odds, owner, source, tags, expected close, next step and date added.

Tip

Exported files are safe to open in Excel: values that could run as formulas are neutralised.

See Import and export products for how imports work across Kartlo.

See also#

  • Deals
  • CRM
PreviousTargets and analyticsNextCRM permissions

On this page

  • Import deals
  • Columns you can import
  • Export deals
  • See also
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